AI Visibility Tracker

Privacy Policy

The short version: the app runs entirely on your desktop and sends us nothing. The only personal data we hold is the licence record created when you buy (your email and an anonymised device fingerprint). Website analytics are aggregate and contain no personally identifiable information.

Last updated 2026-07-25

1. The app: everything stays on your computer

AI Visibility Tracker is a local-first desktop application. Your projects, brand terms, prompts, engine answers, scores, reports and settings are stored in a local database on your own computer, using your own storage. Your API keys are encrypted with your operating system’s keychain and stored locally.

The app contains no telemetry, no analytics, no crash reporting and no account system. It never transmits your data to us — we have no server that could receive it. Its only network traffic goes to the AI providers you configure (for example OpenRouter), directly from your machine, under your own API keys and those providers’ privacy policies.

Because we never hold this data, we also cannot access, restore or delete it for you — it is entirely under your control, and its storage and backup are your responsibility.

2. What we do store: your licence record

When you buy the app, we store the minimum needed to deliver and verify your licence:

  • Your purchase email (it IS your licence).
  • Purchase metadata from Stripe: the checkout session id, amount and timestamp. Stripe processes the payment itself — we never see or store your card details.
  • When you activate the app, a one-way hashed fingerprint of your computer (never the raw hardware identifier) so the licence can be bound to one machine at a time.
  • Sign-in metadata for the account page (first/last sign-in time, sign-in count).

3. Website analytics

If website analytics are enabled, they are aggregate and privacy-preserving: page views and referrers without cookies, cross-site tracking or personally identifiable information. We do not build profiles of visitors and we do not sell or share any data with advertisers.

4. Emails

We send transactional email only: one-time sign-in codes (delivered via our email provider) and replies to messages you send to support@questera.ai. No marketing lists, no newsletters unless you explicitly ask for one.

5. Third parties we rely on

  • Stripe — payment processing (your payment details live with Stripe, under Stripe’s privacy policy).
  • Netlify — hosts this website and the licence records described above.
  • Questera’s email service — delivers one-time sign-in codes to your inbox.
  • Your AI providers (e.g. OpenRouter) — the app talks to them directly from your machine; we are not a party to that traffic.

6. Retention & deletion

We keep your licence record for as long as your licence exists, because it is the licence. If you want it deleted (which permanently revokes the licence), or want a copy of what we hold about you, email support@questera.ai from your purchase address and we’ll action it promptly.

7. Changes

If this policy changes, the "last updated" date above changes with it, and material changes will be noted on this page.

8. Contact

Privacy questions or requests: support@questera.ai.

Questions? support@questera.ai