AI Visibility Tracker

Terms of Service

The short version: you buy the app once and it’s yours; it runs entirely on your computer; your data is stored on your computer and is your responsibility; AI answers are measured, not guaranteed. The details follow.

Last updated 2026-07-25

1. Agreement

These terms are an agreement between you and Questera Marketing ("we", "us") covering the AI Visibility Tracker desktop application and this website. By purchasing, downloading or using the app you accept them. If you don’t agree, don’t use the app — and if you already bought it, contact support@questera.ai.

2. The product

AI Visibility Tracker is a desktop application for macOS and Windows that measures how often AI assistants cite your brand on prompts you define. It is sold as a one-time purchase with free updates across version 1.x. Every install includes a 7-day free trial; after the trial the app locks until a licence is activated.

3. Your licence

  • One purchase grants a personal, non-transferable licence identified by your purchase email, usable on one computer at a time (Mac or Windows).
  • You may move the licence between your computers by deactivating in the app on the old one, or by contacting support.
  • You may use the app for your own brands or your clients’ brands, including commercial use.
  • You may not resell, sublicense, share activation credentials, or reverse-engineer the app, except where law expressly permits.

4. Purchases, trial & refunds

Payments are processed by Stripe; we never see or store your card details. The 7-day trial exists so you can evaluate the app fully before paying — please use it. If something is wrong with your purchase, email support@questera.ai and we’ll make it right; refunds are handled case by case within 14 days of purchase.

Launch pricing (a discounted price for an announced number of initial customers) is honored at the price you actually paid; later price changes never affect an existing licence.

5. Your data, your machine, your responsibility

The app is local-first by design: your projects, prompts, results, reports and API keys are stored in a local database on YOUR computer, using your disk space. Nothing the app collects or produces is transmitted to us, and we could not recover it for you if lost.

You are solely responsible for the storage, security and backup of that data, for the free disk space the app needs, and for the machine it runs on. We are not responsible or liable for any loss of data stored on your device.

6. Third-party services and API costs

The app calls AI providers (such as OpenRouter and the engines it routes to) using API keys you supply. Your use of those providers is governed by their terms, and their API charges are billed to you by them directly. The app includes cost previews and budget caps as a courtesy, but you remain responsible for all charges on your own API accounts.

7. No guarantees about AI answers

The app measures publicly available AI answers. We do not control what any AI assistant says, and we make no promise that your visibility, citations or rankings will improve. Measurements are samples of inherently variable systems and may differ from what any individual user sees.

8. Warranty disclaimer & liability

The app and website are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. To the maximum extent permitted by law, our total liability for any claim arising from the app or these terms is limited to the amount you paid for your licence. We are not liable for indirect, incidental or consequential damages, including lost profits or lost data.

9. Changes

We may update these terms as the product evolves; the "last updated" date above changes when we do. Material changes will be noted on this page. Continuing to use the app after a change means you accept the updated terms.

10. Contact

Questions about these terms: support@questera.ai.

Questions? support@questera.ai